Expired commercial listings are a source of opportunity for a range of CRE professionals.
For sales brokers, they represent an opportunity to pick up the listing of a motivated seller who hasn’t yet sold.
For buyers, the opportunity lies in finding a seller who has been trying to sell for some time and may be open to a reduced offering.
In any case, being able to connect with expired listing property owners can be a tremendous source of new business.
Below, we’ll show the steps you can take to quickly compile expired listings phone numbers and begin reaching out today.
If you’re interested in off-market deals, read our piece on how to find off-market opportunities.
How to Get Expired Listings Phone Numbers
We’ve broken the process into two major stages:
- Stage 1: Finding Expired Listings
- Stage 2: Getting Phone Numbers for Expired Listings
Both stages are broken out by the actual steps you need to find and connect with expired listing owners.
Stage 1: Finding Expired Listings
If you already have a list of properties (or even just one or two) that you’d like to pursue, you can skip to Stage 2 to find out how to find contact information.
To see how to find new expired listings—including how to generate a list of owners—continue reading from here.
(1) Determine which listings platform you want to use.
There are a range of commercial listings platforms to choose from, including:
And that’s just a few of many.
Depending on your market, asset type of choice, and so on, there are a number of different website you might turn to.
Once you have chosen one, work out what the common URL string is for a property listing page.
For example, the listing websites mentioned above use the following URL prefixes for ALL individual listing pages:
(2) Go into Google Advanced Search
Now, run a Google Advanced Search with the URL prefix of your preferred listing site.
Enter the URL you have found into the “site or domain” section as we have done in the photo below.
Simply put, this means Google will only provide results that have that URL included, guaranteeing that you’re only seeing listing pages.
(3) Find the Common Expired Listing Phrase
On most listings platforms, an expired listings page exists but will often be hard to locate (at least when navigating normally through the site).
Instead, they’ll be a common phrase that signals that this listing is no longer on the market.
In the case of LoopNet, the phrase is typically ‘Off-Market.’
As seen in the image below, we search for pages that have the term “off market” within them. This is done with the “all these words” filter:
Other platforms may have other terms, such as “removed” or “expired.”
It might take a few general searches and iterations to see the pattern on the platform. Once you’ve figured it out, though, the majority of results supplied from Google will be expired listings.
While some of these will have sold, you can always confirm whether they have by digging into public records or by using Reonomy’s sales history filters.
(4) Add other filter options
From here, you can optimize your Google search for your target geography, property type or even the original creation date of the listing.
Alls it takes is for you to continue adding the necessary advanced filters in Google, searching to see pages that do (or do not) have specific words and phrases.
Once you’ve done this process a few times, finding new expired listings should be a breeze.
Stage 2: Getting Phone Numbers for Expired Listings
So, now you have a few expired listings…
The challenge now becomes, how do you contact them? Here are a few methods to find information.
(1) Lookup Properties on Reonomy
Finding phone numbers and other owner contact info for a commercial property is Reonomy’s bread and butter.
If you have a list of property addresses from your Google search, you can search these addresses on the Reonomy Platform, which will produce all the information we have on that property.
Here’s one example of what ownership data looks like in Reonomy:
As you can see, one portion of this information is ownership info.
Here, we go beyond the reported LLC/Trust/LLP and deliver the actual names associated with that entity.
We then go a step further and also show the mailing addresses, phone numbers and emails associated with the owning entity.
When using Reonomy, you’re two steps away from having a phone number to call the owner of an expired listing.
While Reonomy is not free, pricing starts at $49.99/mo and increases based on your level of need, and whether or not you’d like to collaborate with other team members on the deals you’re pursuing.
(2) Search Google + Public Records
Once again, for this, you will need the actual address of your target properties.
From there, you’ll need to search the applicable counties tax records for that property. From this record, you can attempt to find the owner name associated with this property.
With this information, you need to go back to Google search.
Type in: “First Name+Last Name+Area Code-”
For example: “Paul James 310-“
You can then interchange info with different combinations to source the name and number.
Do note: Numbers on Google have not been scrubbed for DNC (Do Not Call).
This option is free, but can often be very time-consuming, especially at scale.
(3) Search Contacts on Social Media
Like the above, once you have a name and area, social media can sometimes display further contact numbers for users.
A Facebook search based on the info you already have—e.g. names and location can bring up users with public contact information.
If you have LinkedIn Sales Navigator, you can perform similar searches that will deliver contact info to you on LinkedIn.
Expired listings are seen as an opportunity by only some CRE professionals. For those that do see it as such, the above are but a few methods of finding this information.